Saturday, February 21, 2009

sTEaMYx

This week has proved to be an awful week for me. Well, its mainly because of the speed of the connection that sucks so bad. Many of my housemates are downloading and so i cant play shit. It takes 20 seconds for the stupid google homepage to finish loading.

So, by friday, i was slightly happier knowing that i will be coming back to klang and will have better connection at home. Unfortunately i was so wrong. Though the lagginess wasnt as bad, but it still sucks shit. If there is anyone to blame for this, it would be our beloved TM net who has served the country and its people lousily for 14 years.

Now the question is why. I'm sure everyone knows whats the condition with our broadband called streamyx. Everyone's complaining about it. And heck, the employees at TM are so fucking thick skinned that they dont bother. Everytime you call them to complain about the line being slow, they will give u a thousand excuses; asking u to connect directly to the modem, reset the line, let the modem rest, bla bla bla bla bla, but they will never admit that its their fault. Once i called them and I just wanted to ask them whether there was any maintenance as i was sick of going through all those stupid procedures they always tell u to do when u call them. So then, they keep insisting on me giving my streamyx id and then they said they'd check whether there was any problem with my line. Now who is serving who? U call that customer service? I called asking about the maintenance and they ended up not saying anything about it. They just wanna do their job which is to ask u to go thru those stupid procedures over and over again which will lead u to nth. They just cared about their part and their concern instead of urs. Seriously, why do they hav so many ppl at stationed to pick up calls? Heck, if there wasnt a problem with streamyx they need not place so many ppl picking up calls in the first place.

What we need is competition. Yes, competition to get their lazy asses working. However, the sad thing is that TM net monopolies all the last mile connections (final leg of delivering connectivity from a communications provider to a customer) in Malaysia. This renders other companies like Maxis or Digi to be unable to compete with streamyx as satellite broadband will always be slower.

And does this happen in other countries? Hell no. As far as i know, Singapore has Singtel and Singnet which currently provide broadband service that operates at a much faster connectivity than Msia. Arent u sick of the 1kbps download speed? Heck, even China can reach 400kbps. Oooooooooooooooooooooohhh, Malaysia boleh oh, my ASS man.

Streamyx streamyx, tsk tsk. It is so unfortunate that we Malaysians have to put up with this kinda miserable service. So lousy, shitty, laggy, stupid, and idiotic. Even half of the TM net page in wikipedia is about criticism towards it. Haih, pardon my manners, but all i wanna say is, FUCK U sTEaMYx!

1 comment:

  1. haha. You must've been really stressed up by the slow connectivity that you chose to write on it.

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